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Certification

The ETA CPP program sets the standard for professional performance in the payments industry and is a symbol of excellence. It signifies that an individual has demonstrated the knowledge and skills required to perform competently in today’s complex electronic payments environment.

ETA OFFICE OF EDUCATION & PROFESSIONAL DEVELOPMENT

WHAT IS CERTIFICATION?

For detailed information about the ETA CPP program, please read the Candidate Handbook.

WHO SHOULD BECOME CERTIFIED?

The ETA CPP is for all payments professionals with 1-3+ years payments industry experience; functional specialists; and even seasoned professionals seeking to demonstrate their existing knowledge.

ERIC BOSTIC, ETA CPP™

“Having the ETA CPP™ certification helped me land my largest account to date. The company is a $48 million dollar / year account. Needless to say, I am happy, happy, happy that I took the time to get certified.”

WHY BECOME CERTIFIED?

The ETA CPP will set you apart from other sales and payments professionals and provide you with a competitive edge when visiting clients and potential new customers. The personal rewards and benefits will be many.

The ETA CPP will not only set individual employees apart, but will provide your company with a competitive advantage by increasing the value of your team.

The computer-based ETA CPP examination is administered by Castle Worldwide through a network of more than 375 testing centers in cities throughout the US.

1. Apply Online

ETA CPP online applications are available now. Download a hardcopy of the application here.

Completed applications will be evaluated and candidate eligibility usually determined within seven (7) business days of receipt. However, you will not receive a Notice to Schedule (NTS) until 30 days prior to the opening of a testing window. Candidates will receive the NTS, which will provide instructions on setting up a testing appointment, via email. It is recommended that you schedule your testing appointment as soon after receiving your NTS as possible, to increase your chances of testing on your preferred testing date. You must submit your test scheduling request at least seven (7) days prior to your preferred test dates.

2. Exam Prep

The ETA CPP Examination Study Guide, developed and published by the ETA Education Committee, is designed to help you prepare for the ETA CPP certification exam. Complete with study strategies and test-taking tips, the study guide provides a more in-depth overview of the topics covered on the ETA CPP exam. A confirmation of eligibility e-mail will arrive after your application has been reviewed and you’ve been deemed eligible to sit for the examination. A link to the ETA CPP Examination Study Guide will be contained within the confirmation of eligibility e-mail. Or you may purchase the ETA CPP Examination Study Guide for $49.95. Contact etacpp@electran.org. Click here for the ETA CPP practice test.

3. Take the Exam

The computer-based ETA CPP examination is administered by Castle Worldwide through a network of more than 375 testing centers in cities throughout the US. Test centers, which are subject to change, are listed here.

The exam is offered during two 30-day testing windows. All forms and applicable fees must be submitted and / or postmarked by the specified deadlines. Forms submitted without appropriate fees will not be processed.


APPLICATION DEADLINES
May 1 / August 1 / November 1

TESTING WINDOWS
June 1-30 / September 1-30 / December 1-31

MAINTAIN CERTIFICATION

ETA CPP certification is valid for three (3) years. An ETA CPP must earn and report a total of 36 continuing education (CE) credits within every three-year recertification cycle to maintain the ETA CPP credential. Educational programs do not necessarily need to be produced by ETA to qualify for CE credits.

For more information, download the ETA CPP Maintaining Your Credential handbook here.

CE QUIZZES

Earn ETA CPP Continuing Education (CE) credits for recertification. Quizzes are based on articles published in Transaction Trends Magazine.

FOR MERCHANTS — WHY CERTIFICATION MATTERS

By obtaining your payments processing solution from an ETA CPP, you can be sure that your representative is knowledgeable about the products and services he recommends and has the expertise to recommend the best and most appropriate solution for your business.

ETA provides a searchable registry of ETA CPPs . The registry also allows you to search for an ETA CPP by state or city.