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Honoring the Code: Ethical practices key to industry success PDF Print E-mail
Through the years, the bankcard business has evolved into a multi-billion dollar marketplace that touts honest, ethical professionals at its core. However, several incidents have tarnished the industry’s reputation, including the 2002 Federal Trade Commission lawsuit against CMS alleging deceptive modification of customer contracts and unauthorized debit of customer accounts and the FTC’s recent suit against Merchant Processing Inc. alleging the ISO misled merchants. Are ethics breaches a growing problem or is it diminishing due to adoption of prudent standards and practices? Everyone, it seems, has an opinion and the answer depends on whom you talk to.

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