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ETA Seeks More Efficient Compliance Communication from Card Companies PDF Print E-mail
Responding members’ request for assistance, ETA collected and analyzed data related to the communication of rate, technical and operational change orders from the four major card companies.  The results identified several significant problems associated with timely and full communication of implementation requirements.  The ETA Board of Directors sent a letter to Visa (PDF) in October 2008 outlining these challenges and requesting the opportunity to work toward mutually beneficial solutions.  Visa replied by inviting further dialogue to resolve these issues.  ETA sent a similar letter to MasterCard (PDF), including an acknowledgment of the company's recent efforts to address ETA member's concerns.  Letters also were sent to American Express (PDF) and Discover (PDF) , asking them to consider these important compliance matters as they increase their presence in the acquiring realm.

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