1:00pm – 6:30pm

Registration Open

Generously sponsored by:

8:30am – 1:30pm

Golf Tournament / Monarch Beach Golf Links

Generously sponsored by:

9:00am – 2:00pm

ETA Board of Directors Meeting


The Point of Interaction: Consumer Driven Acceptance

Transformation of where, when, and how consumers utilize a wide range of products to pay has resulted in the evolution of a new model: the point of interaction. Many factors are driving this paradigm shift where point of sale takes on a new role and really enables interaction with consumers across several channels. This panel will discuss the factors driving these changes in the industry, the key roles consumers will continue to play in this evolution and how key players in payments are working to enable and support growth of this new paradigm.

Irv Henderson, CEO, talech Moderator
Souheil Badran, President North America, AliPay
Joshua Goines, Senior Director, Choice and Partnerships, PayPal
Joe Mach, President, Verifone North America
Wally Mlynarski, Chief Product Officer, Elavon


A View from Washington

Federal regulators are examining how FinTech is changing the way consumers shop, borrow, and move money. Join a panel of regulators and industry experts to hear how they are thinking about the policy implications for FinTech and the effect new policies may have on your business, and your ability to serve your customers.

Scott Talbott, SVP Government Relations, ETA, Moderator
Dominique-Chantale Alepin, Assistant Regional Director, Western Region Federal Trade Commission
Jon Genovese, Government & Regulatory Affairs, Vantiv
Sam Taussig, Head of Global Policy & Community Banking,  Kabbage, Inc.

Dan Quan, Senior Advisor to the Director & Head of Project Catalyst, Consumer Financial Protection Bureau


Opening Reception / Vue Lawn

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8:00am – 5:00pm

Registration Open

Generously sponsored by:


International Committee / Invitation Only


Networking Breakfast / Richard H. Dana Ballroom

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Opening Remarks

Jeff Sloan, CEO, Global Payments, Inc.


Keynote Roundtable – The State of Payments: Is it Eat or Be Eaten to Succeed?

The payments industry is in a merger and acquisition frenzy. As an industry leader, do you see your business buying, selling, or going it alone? Make an informed decision and learn where our industry is headed. This keynote panel — featuring recognized leaders who have made the crucial businesses decisions that you face today — will provide actionable insight on making the right choice to prosper and thrive in the payments industry.

Jason Oxman, CEO, ETA, Moderator
Marc Gardner, Founder/CEO, North American Bancard
Kevin Jones, President and CEO, Anovia Payments
Todd Linden, Chief Executive Officer, Paysafe North America
OB Rawls, IV, President, iPayment, Inc.


Leading and Leveraging Diversity in Today’s Changing Environment

Listen to this power panel speak about how using diversity as a strength in this ever changing political, regulatory and business environment is the key to profitability and longevity. These leaders will share how they have adapted and communicated throughout their careers to build powerful and competitive companies in payments technology.

Carol Grunberg, Director of Global Business at Ant Financial, Alipay, Moderator
Jan Estep, President and CEO, NACHA
Diane Faro, CEO, JetPay Corporation
Donna Novitsky, CEO, Yiftee

In partnership with:


Networking Break / Richard H. Dana Ballroom

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Merchant Panel: Digital Commerce & Staying Relevant in Today’s Economy

How are merchants adapting in the new world of commerce? Proliferation of software offerings, new devices, and expanding access points, have revolutionized commerce. Our expert panelists will discuss the changes retailers are facing and how they are using technology to drive sales and increase market share – and how their payments providers can help them addresses these challenges and opportunities.

Steven Arthur, VP & GM, Payments and Security – Retail & Hospitality, NCR , Moderator
Seth Pelletier, Senior Manager of Payment Technology, Aaron’s, Inc.
Hubert Williams, CIO, Maverik Store


The Crossroads of Tech & Payments

Maximizing and leveraging technology has brought about significant changes to the payments industry. Most importantly, technology will continue to redefine commerce and support interoperability for payments in truly new ways. This panel will address the current opportunities for utilizing innovative technologies to broaden the value proposition for payments.

Amy Zirkle, Vice President of Industry Affairs, ETA Moderator
Bjorn Ovick, Head of Merchant Services, Samsung Pay
Michael Roberts, CMO and Head of Digital Strategy, Bank of America Merchant Services
Michelle Tinsley, Sales Director, Retail and MCA Divisions, Regional Sales Group, Intel Americas


Networking Luncheon / Richard H. Dana Ballroom

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Increasing Software Specialization and Expanding Market Opportunities

The partnership between software and the payments industry has flourished given the value it brings to enhancing commerce. The impact of software specialization and customization maximizes market opportunities for players in the industry and enables creativity and innovation to flourish. This panel will discuss the role of software specialization and its ability to support new market opportunities across the payments ecosystem.

Charles Marc Abbey, Managing Director, First Annapolis Consulting, Moderator
Bob Cortopassi, SVP Operations & Technology, Global Payments
Robin Gandhi, SVP, US Acquiring and Partnerships, Adyen
Matthew Ozvat, Head Developer of Integration, Vantiv


Networking Break / Richard H. Dana Ballroom

Generously sponsored by:


VC Corporate Briefings / Invitation Only

The ETA Venture Capital Committee will host a series of exclusive, high-level industry briefings for a select group of venture capitalists in the FinTech and payments space. Corporate executives from leading payments and technology companies will brief venture capitalists on their organization’s perspective and investment goals.

If you are a corporate executive specializing in development, innovation, product, or strategy and would like to provide such a briefing, OR you are a venture capitalist and would like to attend these briefings, please contact Jackie Cremos at


Connected Spenders: What Consumer Shifts Mean for Business

As technology revolutionizes shopping, middle class status is no longer enough to define the consumers driving our economy. Identifying the best growth opportunities now requires consumer-facing companies to look beyond income. This brings us to Connected Spenders, the highly-engaged and digital-savvy group that will account for 46% (or $260 trillion) of the world’s consumption over the next decade.

Connected Spenders hail from all income levels: lower, middle and upper class; and – most importantly – they’re growing. Connected Spenders are expected to more than double in number over the next decade, making engaging them a critical component of any growth strategy. Louise Keely, EVP, Global Retail Practice Leader at Nielsen will share new research explaining who the Connected Spenders are, what they signal about global consumption and the impact of these consumers on the payments landscape.

Louise Keely, EVP, Global Retail Practice Leader, Nielsen


Networking Reception / Del Mar Lawn

Generously sponsored by:


8:00am – 10:00am

Registration Open

Generously sponsored by:


Payment Facilitator / ISV Committee / Invitation Only


Networking Breakfast / Richard H. Dana Ballroom

Generously sponsored by:


Investing in the Future of Payments

The ability to leverage technology to create new products and services often requires support across many channels. Most importantly, the ability to secure investment to fuel and fund innovation is essential. This panel will consider the new opportunities for future investment in payments and what that could mean for development of new services.

Frank Young, SVP Innovation, Global Payments, Moderator
Matt Harris, Managing Director, Bain Ventures
Dan Rosen, General Partner, Commerce Ventures
Schwark Satyavolu, General Partner, Trinity Ventures


Closing Keynote: Leading Innovation in the Era of Exponential Change

It’s not an exaggeration to say that the payments industry has been transformed by technology in recent years. A leader in this environment must have a clear vision for his or her team, while constantly surveying the technology landscape and considering how new innovations might help or hurt their company culture, customer experience, and overarching brand. This Keynote will provide insights into leading your organization through change and disruption. In every industry across the globe, one constant is change. It’s how leaders respond to change that determines their success.

Dave Rochlin, Executive Director, Haas@Work Program

The 2017 Strategic Leadership Forum is approved for up to 9 ETA CPP Continuing Education (CE) credits. Credit is earned at the rate of one credit per 50 minutes of electronic transactions industry-related session time, including questions and answers, excluding lunches and breaks. Breakout sessions, keynotes and the ETA University Risk & Fraud course are eligible for ETA CPP CE credits. The ETA University introduction courses are not eligible for ETA CPP CE credits.